MPRS Enterprises LLC provides award winning call center outsourcing solutions for campaigns of all sizes and across various industries such as Internet retail, catalog, direct response, financial services, health care, communications, and automotive. Our inbound call center services include live, 24/7/365 toll free customer service, order taking, catalog sales, live chat, email response, and more! Each solution is customized to fit your specific outsourcing project so you can drive more sales, increase average order sizes, and enhance your customer service. MPRS understands that your business is always changing. That is why we have designed our multi-channel call center to provide you with maximum flexibility. Our call center outsourcing solutions combine fully trained, sales-focused call center agents with innovative and industry leading technologies, boosting sales and increasing the return on your marketing investment. By combining our solutions, you can ensure you never miss an opportunity to connect with your customers and, most importantly, drive more sales. Inbound Telemarketing: Publish and display your information in catalogs, direct mail, emails, faxes, print, on websites and in DRTV/radio spots to generate orders and leads. Cross-sell/up-sell callers to boost revenues. Increase CRM results by presenting targeted offers on inbound telemarketing calls. Outbound Telemarketing: Call customers and prospects to sell products, services, generate leads, prompt visits and set appointments. Give existing buyers heads-up on hot deals. Turn outbound customer care calls into outbound telemarketing calls by cross-selling and up selling targeted offers. Business to Business Telemarketing: Use telemarketing to acquire customers, qualify prospects and pass leads to sales reps. Automated Telemarketing: Using interactive voice response (IVR) is an effective, inexpensive way to process large numbers of telemarketing calls. IVR delivers offers quickly at low cost generating inbound leads and sales.

MPRS provides their clients with a 48 hour work week, for the cost of 40 hours.

MPRS only uses the best hardware, including Dell File Servers and laptops. This ensures maximum productivity.

All specialists utilize Virginia based phone calling systems – toll free numbers too, if needed.

All specialists are fluent in English with no discernable accent.

Many specialists are bilingual and in some cases trilingual.

MPRS offers our clients the ability to remotely monitor your account(s) personnel via the internet utilizing IP based Panasonic cameras.

Management of specialists is incorporated into the hourly cost.

All specialists are managed personnel, not independent workers. They are also overseen by Americans (in person), in all of our call centers.

Whisper technology available with the ability to listen in on live calls.